Cancellation and Refund Policy

Effective Date: 11-July-2025

At Jai Digital Solutions, we aim to deliver top-quality digital marketing services and training programs tailored to your business goals. This Cancellation and Refund Policy explains the terms under which services may be cancelled and refunds issued.

1. Services Covered

This policy applies to all our services, including but not limited to:

• SEO (Search Engine Optimization)
• Social Media Marketing
• Website Development
• Google & Facebook Paid Ads
• Digital Marketing Training Programs

We offer both one-time project-based and monthly subscription-based services.

2. Cancellation Policy

Ongoing Monthly Services

• Cancellations require a 7-day prior written notice.
• Services provided during the notice period will be billed accordingly.

Project-Based Services

• Mid-project cancellations are allowed.
• A partial refund or cancellation fee will apply depending on the work completed.

Training Programs

• Training and digital products are non-cancellable.
• No refunds will be provided once enrolled.

3. Refund Policy

Eligibility

Refunds are provided only in case of technical issues that prevent service delivery.

Refund Type

All eligible refunds will be partial, based on the percentage of work completed.

Non-Refundable Services

• Training programs
• Strategy consultations
• Fully delivered digital services

Refund Request Timeframe

Requests must be submitted within 7 days of service delivery or issue occurrence.

4. How to Request a Cancellation or Refund

Please provide details of your service and reason for the request. Allow up to 5 business days for processing.

5. Dispute Resolution

We do not offer a formal dispute resolution process. All refund decisions made by Jai Digital Solutions are final.

6. Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted on our website with a new effective date.